We get it—sometimes things don’t work out exactly as planned. At byobossy.com, we want you to feel rock-solid about every purchase, so we’ve created a clear and straightforward refund policy to keep things transparent and hassle-free.

1. Introduction

Estudio de Design e Tecnologia Ltda (“us”, “we” or “our”) operates byobossy.com (“Website”). We provide resources, digital products, and educational materials to support entrepreneurs. By accessing or using byobossy.com, you agree to our Terms and Conditions. If you do not agree with these terms, please stop using the website.

2. Eligibility for Refunds

Refunds are available for all digital products, courses, and services purchased on our website, as long as the request is made within 7 days of purchase. We’ve got your back—no questions asked. But if you’re willing to share what didn’t quite hit the mark, we’d love to hear it. After all, our goal is to help you grow and thrive, and your insights help us keep making things better, bossier, and more powerful for you.

3. Conditions of Refund

Refunds are offered with the understanding that you will delete all copies of the product and cease its usage entirely. By accepting a refund, you legally agree to these conditions. Any unauthorized use or distribution of refunded products may result in legal action.

4. How to Request a Refund

To initiate a refund, please reach out to us at support@byobossy.com. Include your purchase details (such as order number and purchase date), and we will process your refund promptly.

5. Refund Method

Refund requests will be processed on our end within 3 to 7 business days of your submission. Once we initiate the refund through the payment gateway used for your purchase (e.g., PayPal, Stripe), the provider will complete the remaining steps. Please note that this process, handled by the payment gateway, typically takes up to 15 business days to reflect in your account, depending on your payment provider’s processing times.